Webhooks

Group Webhooks

Webhooks are available for all major events that occur within the Shipfusion system.

You can subscribe to different webhooks and configure your callback URLs from within your control panel under your settings section.

Shipments

Event codeDescription
shipment_shippedWhen a shipment has been shipped out and a tracking number exists
shipment_backOrderWhen a shipment goes onto back order due to unavailable inventory
shipment_onHoldWhen a shipment goes on hold for a reason such as address verification

An example shipment_shipped callback to your endpoint will look like this:

{
  "authCode": "xxxxxxxxx",
  "messageId": "12329018",
  "type": "shipment_shipped",
  "shipmentId": "1000087262",
  "shipmentItems": [
    {
      "SKU": "PRODUCT-A",
      "productId": "123847612",
      "qty": 1,
      "tag": ""
    },
    {
      "SKU": "PRODUCT-B",
      "productId": "19366382",
      "qty": 3,
      "tag": ""
    }
  ],
  "orderNumber": "ORD100003",
  "tracking": {
    "totalPackages": 1,
    "packages": [
      {
        "shippingCarrier": "DHL Global Mail",
        "shippingService": "Parcel Expedited Domestic",
        "shippingCarrierCode": "DHLGlobalMail",
        "shippingServiceCode": "ParcelsExpeditedDomestic",
        "shipDate": "20170305",
        "shipTimestamp": "1488672000",
        "trackingNumber": "9374869903501968XXXXXX"
      }
    ]
  }
}

An example shipment_backOrder callback to your endpoint will look like this:

{
  "authCode": "xxxxxxxxx",
  "messageId": "19287323",
  "type": "shipment_backOrder",
  "shipmentId": "123456789",
  "orderNumber": "ORD100001",
  "itemsOnBackOrder": [
    {
      "SKU": "SKU-A",
      "qty": 1
    },
    {
      "SKU": "SKU-B",
      "qty": 3
    }
  ]
}

An example shipment_onHold callback to your endpoint will look like this:

{
  "authCode": "xxxxxxxxx",
  "messageId": "1292761232",
  "type": "shipment_onHold",
  "shipmentId": "123456789",
  "orderNumber": "ORD100001",
  "holdType": "addressVerification",
  "holdMessage": "Please review address"
}

Warehouse Shipments

Event codeDescription
warehouseShipment_receivedWhen a warehouse shipment is received and processed

An example warehouseShipment_received callback to your endpoint will look like this:

{
  "authCode": "xxxxxxxxx",
  "messageId": "1292761232",
  "type": "warehouseShipment_received",
  "id": "1000087262",
  "warehouse": "IL",
  "creationDate": "20160401",
  "creationTimestamp": "1459468800",
  "receivedDate": "20160415",
  "receivedTimestamp": "1460678400",
  "itemsInShipment": [
    {
      "SKU": "SKU-A",
      "qty": 1000,
      "qtyAccepted": 1000,
      "qtyRejected": 0,
      "rejectReason": "",
      "notes": ""
    },
    {
      "SKU": "SKU-B",
      "qty": 100,
      "qtyAccepted": 98,
      "qtyRejected": 2,
      "rejectReason": "missingItems",
      "notes": "Items were missing."
    }
  ]
}

Inventory Alerts

Event codeDescription
lowInventoryWhen inventory for a particular SKU is triggered based on your low inventory alert settings

An example lowInventory callback to your endpoint will look like this:

{
  "authCode": "xxxxxxxxx",
  "messageId": "1292761232",
  "type": "lowInventory",
  "SKU": "SKU-A",
  "warehouse": "IL",
  "currentInventory": 1000,
  "daysOfStock": 100,
  "dailyAverage7days": 10,
  "dailyAverage30days": 10,
  "dailyAverage60days": 12,
  "dailyAverage90days": 13,
  "incomingInventory": 500
}

Returns

Event codeDescription
return_receivedWhen a return has been received and processed

An example return_received callback to your endpoint will look like this:

{
  "authCode": "xxxxxxxxx",
  "messageId": "1292761232",
  "type": "return_received",
  "returnId": "187681079",
  "warehouse": "IL",
  "relatedShipmentId": "123125653",
  "creationDate": "20160401",
  "creationTimestamp": "1459468800",
  "receivedDate": "20160415",
  "receivedTimestamp": "1460678400",
  "itemsInReturn": [
    {
      "SKU": "SKU-A",
      "qty": 5,
      "qtyReceived": 1,
      "qtyNotReceived": 0,
      "qtyAddedToInventory": 1,
      "statusCode": "A3",
      "notes": "Accepted - After Cleaning (Heavy)"
    },
    {
      "SKU": "SKU-B",
      "qty": 5,
      "qtyReceived": 4,
      "qtyNotReceived": 1,
      "qtyAddedToInventory": 3,
      "statusCode": "A1",
      "notes": "Accepted - Good"
    }
  ]
}

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